💻 POS Integrations
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      1. MOBI Help Centre
      2. Configure MOBI
      3. 💻 POS Integrations

      Configuring a MOBI Android Tablet

      Follow these instructions to install the MOBI Android Tablet App on a Lenovo Tab M7 (a Wi-Fi only tablet) OR Samsung Galaxy Tab A 8" LTE + WiFi (a Wi-Fi + 4G tablet) or an equivalent android tablet, as agreed by MOBI and the store.

      Estimated set up time - 15 minutes

      Device set up:

      The following steps would help in setting up the android tablet app for a store, right from unboxing to receiving the first order:

       

      FOR LENOVO TAB M7 (WI-FI ONLY)

      1. Boot the device.
      2. Select the appropriate language (preferable to set as per the geolocation).
      3. Add the office Wi-Fi network so that updates can be installed later.
      4. Select "DON'T COPY" on "Copy apps & data screen".
      5. Skip adding Google Account.
      6. On "Google Services" screen, enable everything.
      7. Skip adding any screen lock and face recognition.
      8. Skip adding Lenovo ID.
      9. Select "Classic mode" as a navigation method as it's easier and more convenient to use for all kinds of users.
      10. The device should show launcher/home screen now.
      11. Go to Settings> Display>Sleep. Set to "Never".
      12. Go to Settings> System> System Update. Check for any update. Download and install if an update is available.

      FOR SAMSUNG GALAXY TAB A 8" LTE + WIFI (WI-FI + 4G)

      1. Boot the device.
      2. Select the appropriate language (preferable to set as per the geolocation), Click Next arrow.
      3. On the "Check out some info to get started", tick all the checkboxes and click Next.
      4. Add the office Wi-Fi network so that updates can be installed later.
      5. Select "DON'T COPY" on "Copy apps & data screen".
      6. Skip adding Google Account.
      7. On "Google Services" screen, enable everything.
      8. Skip adding any screen lock and face recognition.
      9. On "Review additional apps", deselect everything, Click OK.
      10. On "Get recommended apps", deselect everything, Click Next.
      11. Skip adding Samsung account.
      12. Click Finish.
      13. The device should show launcher/home screen now.
      14. Go to Settings> Display>Screen timeout. Set to "Never" OR maximum available value.
      15. Go to Settings> Software Update>Download and install. Check for any update. Download and install if an update is available.

       

      Installing the App:

      1. Set time zone.
        1. On Lenovo Tab - Go to Settings>System>Date & Time> Select time zone - Select the appropriate timezone.
        2. On Samsung Tab - Go to Settings>General Management>Date and time - turn off Automatic date and time and then select the appropriate timezone.
      2. Scan the QR code provided to you by a Support agent. It should begin downloading the app file to the tablet. Go to step 5 if this downloads successfully. 
      3.  OR if the above step doesn't work, please follow step 4. 
      4. Open Chrome (or any other browser). Launch http://printer-assets.mobi2go.com/latest/mobi2go-printer.apk ” to get the latest version.
      5. If asked for permissions, approve accordingly. Click "Allow from this source" if prompted.
      6. Click "Open" at the bottom of the screen to open the downloaded file. Alternatively, go to File Manager>Downloads. Find "mobi2go-printer.apk" and click on the file to install it.
      7. The system may show a warning for "installation from unknown source". Click "SETTINGS", click "Allow from this source" and then click back button. Now click "INSTALL".
      8. Once installed, open the app. If prompted for Wi-Fi network connection, connect to the office Wi-Fi network. Steps 7 to 9 are only applicable for Samsung tabs.
      9. If the app shows a list of things the app can access, just click "Continue" at the bottom.
      10. On devices with latest operating system, a pop-up with the message on the lines of "This app was built for an older version of Android...." at the bottom, click "OK".
      11. Swipe from bottom to top and click OK.
      12. You should see a Login page. 

      These next steps have to be done on a browser on your laptop:

      1. Go to https://www.mobi2go.com/admin/flightdeck/headoffice-dash ​
      2. Wait for a couple of seconds for a search bar to appear. Enter the brand name e.g. "MOBI Burgers". Click on the brand name.
      3. Navigate to Settings.
        1. If the brand has just one store:
          1. Click "SETTINGS" from right top
        2. If the brand has multiple stores:
          1. Select a store from the list
          2. Click "SETTINGS" from right top
      4. Find heading "API Keys".
      5. Enter the available API key in the input field on the app login screen as shown above. This will be needed just once.
      6. Swipe from top towards bottom, Click Settings from the right top.
      7. Setting the MOBI app as a home app.
        1. On Lenovo Tab: Go to Apps and notification> wait for few seconds> Click "See all <x> apps". Locate "Mobi2Go Printer v<xx>", click it, Find "Home app" and click it. Again find "Home app" and click it. Select "Mobi2Go Printer v<xx>".
        2. On Samsung Tab: Go to Apps>Locate "Mobi2Go Printer v<xx>", click it. Find "Home screen" and click it. Select "Mobi2Go Printer v<xx>".
      8. Click the Device Home button and app would be launched.
      9. The final check is to ensure the Volume level is set to a maximum. Drag down the status bar from the top and ensure the volume is set to "Sound" and not "Vibrate" or "Mute". Then increase the volume to a maximum from the app.