Follow these instructions to install the MOBI Android Tablet App on a Lenovo Tab M7 (a Wi-Fi only tablet) OR Samsung Galaxy Tab A 8" LTE + WiFi (a Wi-Fi + 4G tablet) or an equivalent android tablet, as agreed by MOBI and the store.
Estimated set up time - 15 minutes
Device set up:
The following steps would help in setting up the android tablet app for a store, right from unboxing to receiving the first order:
FOR LENOVO TAB M7 (WI-FI ONLY)
- Boot the device.
- Select the appropriate language (preferable to set as per the geolocation).
- Add the office Wi-Fi network so that updates can be installed later.
- Select "DON'T COPY" on "Copy apps & data screen".
- Skip adding Google Account.
- On "Google Services" screen, enable everything.
- Skip adding any screen lock and face recognition.
- Skip adding Lenovo ID.
- Select "Classic mode" as a navigation method as it's easier and more convenient to use for all kinds of users.
- The device should show launcher/home screen now.
- Go to Settings> Display>Sleep. Set to "Never".
- Go to Settings> System> System Update. Check for any update. Download and install if an update is available.
FOR SAMSUNG GALAXY TAB A 8" LTE + WIFI (WI-FI + 4G)
- Boot the device.
- Select the appropriate language (preferable to set as per the geolocation), Click Next arrow.
- On the "Check out some info to get started", tick all the checkboxes and click Next.
- Add the office Wi-Fi network so that updates can be installed later.
- Select "DON'T COPY" on "Copy apps & data screen".
- Skip adding Google Account.
- On "Google Services" screen, enable everything.
- Skip adding any screen lock and face recognition.
- On "Review additional apps", deselect everything, Click OK.
- On "Get recommended apps", deselect everything, Click Next.
- Skip adding Samsung account.
- Click Finish.
- The device should show launcher/home screen now.
- Go to Settings> Display>Screen timeout. Set to "Never" OR maximum available value.
- Go to Settings> Software Update>Download and install. Check for any update. Download and install if an update is available.
Installing the App:
- Set time zone.
- On Lenovo Tab - Go to Settings>System>Date & Time> Select time zone - Select the appropriate timezone.
- On Samsung Tab - Go to Settings>General Management>Date and time - turn off Automatic date and time and then select the appropriate timezone.
- Scan the QR code provided to you by a Support agent. It should begin downloading the app file to the tablet. Go to step 5 if this downloads successfully.
- OR if the above step doesn't work, please follow step 4.
- Open Chrome (or any other browser). Launch http://printer-assets.mobi2go.com/latest/mobi2go-printer.apk โ to get the latest version.
- If asked for permissions, approve accordingly. Click "Allow from this source" if prompted.
- Click "Open" at the bottom of the screen to open the downloaded file. Alternatively, go to File Manager>Downloads. Find "mobi2go-printer.apk" and click on the file to install it.
- The system may show a warning for "installation from unknown source". Click "SETTINGS", click "Allow from this source" and then click back button. Now click "INSTALL".
- Once installed, open the app. If prompted for Wi-Fi network connection, connect to the office Wi-Fi network. Steps 7 to 9 are only applicable for Samsung tabs.
- If the app shows a list of things the app can access, just click "Continue" at the bottom.
- On devices with latest operating system, a pop-up with the message on the lines of "This app was built for an older version of Android...." at the bottom, click "OK".
- Swipe from bottom to top and click OK.
- You should see a Login page.
These next steps have to be done on a browser on your laptop:
- Go to https://www.mobi2go.com/admin/flightdeck/headoffice-dash โ
- Wait for a couple of seconds for a search bar to appear. Enter the brand name e.g. "MOBI Burgers". Click on the brand name.
- Navigate to Settings.
- If the brand has just one store:
- Click "SETTINGS" from right top
- If the brand has multiple stores:
- Select a store from the list
- Click "SETTINGS" from right top
- If the brand has just one store:
- Find heading "API Keys".
- Enter the available API key in the input field on the app login screen as shown above. This will be needed just once.
- Swipe from top towards bottom, Click Settings from the right top.
- Setting the MOBI app as a home app.
- On Lenovo Tab: Go to Apps and notification> wait for few seconds> Click "See all <x> apps". Locate "Mobi2Go Printer v<xx>", click it, Find "Home app" and click it. Again find "Home app" and click it. Select "Mobi2Go Printer v<xx>".
- On Samsung Tab: Go to Apps>Locate "Mobi2Go Printer v<xx>", click it. Find "Home screen" and click it. Select "Mobi2Go Printer v<xx>".
- Click the Device Home button and app would be launched.
- The final check is to ensure the Volume level is set to a maximum. Drag down the status bar from the top and ensure the volume is set to "Sound" and not "Vibrate" or "Mute". Then increase the volume to a maximum from the app.