Troubleshooting

🧾 Order Failures

• Lightspeed orders not printing
• Failed order types
• Solve Kounta printing issues
• What does the error "Your last mile delivery provider: xxxxx is not validated" mean?

❓ FAQs

• Setup Remote access
• Clear your cookies & browser cache
• Service Fee FAQ
• Troubleshoot failed orders
• Tabs FAQs
• Solving IP Address & Port problems
• How to refund an order?
• Reset your password
• Troubleshoot order failures - Dispatcher Offline
• Troubleshoot order failures - Unable to reach POS

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🚨 Fraud & Chargebacks

• Security for taking credit card payments online
• Types of chargebacks
• MOBI Payments Disbursements
• MOBI Payments chargebacks
• Fraud and chargebacks