Stock availability management

Manage your stock in the MOBI app

You can manage stock availability directly in the MOBI app on your mobile or tablet. It’s a handy way to keep your menu accurate as items sell out during service.

You can also use the app to manage live orders, update wait times, check your store status and access sales data.

Download and log in

1. Download the MOBI app on your mobile or tablet: https://www.mobihq.com/business-operations/mobi-admin-app.
2. Open the app and log in with your existing admin details.
3. In the top tab selection bar select 'Stock'

 

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Update an item’s availability via the MOBI app

You can manage stock availability directly in the MOBI app on your mobile or tablet. It’s a handy way to keep your menu accurate as items sell out during service.

You can also use the app to manage live orders, update wait times, check your store status and access sales data.

Note: Stock is managed at an individual Store level, rather than Head Office level, unless you have a single-store Head Office

Find the items you want to update

1. Select STOCK in the top navigation bar.

2. Find your items using any of these options:

• Search by keyword or code.
• Filter by Menu, Category, Product or Option Group.
• Filter by Products or Modifiers.
• Filter by current availability.

3. Select the Sold Out button to mark an item as Out of Stock. Alternatively, select Hidden if you won’t be offering the item for the foreseeable future. Hidden items are removed from the storefront menu.

• By default, the item will be “Unavailable from today until further notice”. With this setting, you’ll need to manually make the item available when it comes back into stock.
• To set a specific period, use the toggle to add custom dates. The system will automatically return the item to stock just after midnight on the date it becomes available again.

4. Select OK to submit your changes. 

The stock table will update to show how long the item is unavailable—for example, 5 days.

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Bring an item back into stock via the MOBI app

1. Select STOCK in the left navigation panel.
2. Search for the item you want to make available again.
3. Select Edit or Edit Availability.
4. Change its availability to Available.
5. Select OK to submit the change.

 

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Keep your POS availability up to date

When you mark a product as Out of Stock in MOBI, also mark it as Unavailable or Out of Stock in your POS. When it’s back in stock, update both systems again.

Mismatched availability between MOBI and your POS can cause orders to fail to dispatch to your POS.

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